Shipping policy

Lead times and shipping

Our lead times are typically 4-6 weeks from placing your order to your order being ready to ship. The reason we ask for a travel date is to ensure we don't take orders that we can't get to customers in time. We can sometimes flex this and prioritise extremely urgent orders, so please just ask us if this is the case.

We're happy to say we ship globally! Typical delivery times following the initial 4-6 build lead time:

• UK: 48 hours
• EU: 4-5 days
• US: 7-10 days
• ROW: 7-10 days

We only use trusted, high quality shipping partners in FedEx and DHL.

Tax and duties

Shipments to a UK address incur VAT at the prevailing rate. That's included in the price UK customers see on site. For shipments outside the UK, UK VAT is not charged. However, local taxes will apply - these will be levied via a payment link from the courier, generally at the point we book shipping for the order, which you can then pay. We cannot include these local taxes in our pricing, as they're levied by respective governments and beyond our control.